CraftzBay Privacy Policy

What This Privacy Policy Covers

This privacy policy covers the use of the web site located at and the services provided by CraftzBay, including how CraftzBay treats personal information that CraftzBay collects and receives. Pursuant to CraftzBay's Terms of Use, you must be 18 years and older to use this site or have permission from a legal guardian. Therefore, this policy makes no provision for individuals under 18 years old. This policy does not apply to the practices of third parties that CraftzBay does not own or control, or individuals that CraftzBay does not employ or manage.

Date of last revision: March 15, 2011

Information Collection and How it is Used

General Information:

  • CraftzBay will not sell or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy.
  • Your username, CraftzBay ID or alias is displayed throughout CraftzBay (and so available to the public) and is connected to all of your CraftzBay activity. Other people can see your purchases, items for sale, store, feedback, ratings and associated comments. You have the option to publicly display your full name.
  • CraftzBay collects personal information when you register to use CraftzBay services or to post content on CraftzBay. At registration you are asked for your email address and certain other optional information.
  • If you would like to obtain a Seller account, CraftzBay will ask for your address, phone number, and PayPal email account.
  • CraftzBay automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. This data is only used in the aggregate.
  • CraftzBay uses information for the following general purposes: products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting. IP addresses are automatically reported by your browser each time you view a web page. Your IP address is stored in CraftzBay's user registration databases when you register with CraftzBay. IP addresses may be used for various research purposes.

Service-related Announcements

CraftzBay will send you a welcome/confirmation email when you sign up for CraftzBay's services. Receipt of this email is required for using CraftzBay's services.

CraftzBay will send you service-related announcements on rare occasions when it is necessary to do so.

You may not opt-out of service-related communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account by emailing [email protected] from the email address you signed up with.

Administrative Messages

CraftzBay may periodically email you with administrative messages. CraftzBay will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Your information may be combined with information CraftzBay collects from other companies and used to improve and personalize services, content and advertising. If you don't wish to receive administrative messages or participate in these programs, simply opt-out by emailing [email protected]

Newsletter Emails

CraftzBay offers subscriptions to CraftzBay email newsletters. To opt-in, CraftzBay will ask for your email address and the newsletter(s) you wish to receive. This email address will only be used for this feature. You may change your subscription or unsubscribe at anytime by following the instructions contained in the email.


A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. If you reject all cookies, you will not be able to use CraftzBay products or services that require you to "sign in," and you may not be able to take full advantage of the CraftzBay service. CraftzBay uses its own cookies for a number of purposes, including to: Access your information when you "sign in"; keep track of preferences you specify while you are using CraftzBay's services; display the most appropriate advertising banners, based on your interests and activity on CraftzBay; estimate and report CraftzBay's total audience size and traffic; conduct research to improve CraftzBay's content and services. CraftzBay cookies do not collect personal information, and CraftzBay does not combine information collected through cookies with other personal information to tell us who you are or what your username or email address is.

Information Sharing and Disclosure

When you post a message, your CraftzBay ID or alias is visible to other users. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. CraftzBay may be required to disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the CraftzBay Terms of Use. CraftzBay may disclose personally identifiable information to parties in compliance with CraftzBay's Copyright and Intellectual Property Policy, as CraftzBay in CraftzBay's sole discretion believes necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, CraftzBay may disclose name, street address, city, state, zip code, country, phone number, email address and company name. CraftzBay may share aggregated demographic information with business partners.

CraftzBay is affiliated with a variety of businesses and works closely with them. These businesses may operate stores on the CraftzBay website or sell items to you from the CraftzBay website. CraftzBay may also provide services or sell products jointly with affiliated businesses. Due to the nature of CraftzBay's business model, when an affiliated business is associated with your transaction, you will share customer information that is related to such transaction with that affiliated business.

CraftzBay employs other companies and people to perform tasks on our behalf and needs to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service.

CraftzBay will not rent, sell, or share personal information about you with nonaffiliated parties except as specified in this Privacy Policy to provide products or services you have requested or when CraftzBay has your permission. It may be necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of CraftzBay's Terms of Use, as specified in this Privacy Policy or as otherwise required by law. In some cases, CraftzBay may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. CraftzBay will transfer information about you if CraftzBay is acquired by or merged with another company. In this event, CraftzBay will notify you by email or by putting a prominent notice on the CraftzBay web site before information about you is transferred and becomes subject to a different privacy policy.

As part of the buying and selling process, you may obtain another CraftzBay user's email address, shipping address and/or other information. Pursuant to CraftzBay's Terms of Use, you have a limited license to use this information. This information should only be used for CraftzBay-related communications or for CraftzBay-facilitated transactions. CraftzBay has not granted you a license to use the information for unsolicited commercial messages. Without limiting the foregoing, without express consent from the user, you are not licensed to add any CraftzBay user to your email or physical mail list.

Without limiting the above, in an effort to respect your privacy and CraftzBay's ability to keep the community free from bad actors, CraftzBay will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order, legal process, or substantially similar legal procedure, except when CraftzBay believes in good faith that the disclosure of information is necessary to protect CraftzBay's rights, prevent imminent physical harm or financial loss, or to report suspected illegal activity.

Forums / Chat Rooms

If you use a forum or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by others or could be used to send you unsolicited messages. CraftzBay is not responsible for the personally identifiable information you choose to submit in these forums.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information CraftzBay collects from you. If you disclose your information to others, whether they are buyers or sellers on CraftzBay or throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. CraftzBay does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. CraftzBay is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the CraftzBay site. CraftzBay encourages you to ask questions before you disclose your personal information to others.

Editing and Deleting Account Information

You can change your CraftzBay Account Information (except your username), at any time. CraftzBay may send you certain communications relating to the CraftzBay service, such as service-related announcements and administrative messages that are considered part of your CraftzBay account. You can delete your CraftzBay account by emailing [email protected] Please note that your identification, billing and contact information may remain in CraftzBay's records for some period.

CraftzBay limits access to personal information about you to employees who CraftzBay believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Your CraftzBay Account Information is password-protected.

If your personally identifiable information changes you may correct or update it by making the change on Your CraftzBay Page. You may delete or deactivate your account by emailing Customer Support at [email protected] CraftzBay will respond to your request within 10-20 business days.


The security of your personal information is important to us. Your CraftzBay account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by signing off once you have finished using a shared computer. CraftzBay follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once CraftzBay receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while CraftzBay strives to use commercially acceptable means to protect your personal information, CraftzBay cannot guarantee its absolute security. If you have any questions about security on CraftzBay's Web site, you can email CraftzBay at [email protected]

Changes to this Privacy Policy

If the privacy policy is changed, CraftzBay will post changes so that you are aware of those changes. CraftzBay reserves the right to modify this privacy statement at any time, so please review it frequently. If CraftzBay makes material changes to this policy you will be notified here, by email, or other places CraftzBay deems appropriate.